Terms of Service

By using this website and placing an order, you agree to these terms.

Orders

All orders are subject to availability and acceptance. We may cancel an order and refund you if an item is out of stock, a price was shown by mistake, or we suspect fraud.

Prices

Prices are in US dollars and can change without notice. The price you see at checkout is the price you pay.

Product information

We try to describe and show products accurately. Colours can vary slightly between screens. Pet products are not a substitute for veterinary advice, so talk to your vet about any health concern with your pet.

Safe use

Supervise your pet when it uses a new product, and stop using it if it is damaged or your pet is having trouble with it.

Shipping and returns

Shipping and returns are covered in our shipping policy and returns policy, which form part of these terms.

Liability

To the extent allowed by law, our liability is limited to the amount you paid for the product in question.

Contact

Questions about these terms? Use the contact page.